Refund Policy

 

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase to P.O. Box 863 Kilgore, TX 75663. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions, feel free to contact our customer support team at pinkymaskitchen@gmail.com.

How to Cancel Membership

 

Cell Phone:
Click on the three lines in the top right-hand corner.
Select Account
Sign in (your email and password)
Select Subscriptions
Select Membership
Select Cancel Subscription

Laptop:
Log in (your email and password) top of screen
Select Account in the top right-hand corner.
Select Subscriptions
Select Membership
Select Cancel Subscription

How to find Member recipes

 

After you are signed in

Cell phone:
Click on the three lines in the top right-hand corner
Click Membership
Click View Recipes

Laptop:
Click Membership in the top right-hand corner
Click View Recipes

I Forgot my Password

 

Unfortunately, we are not able to reset or see your passwords.

  1. You can go back to the email you were sent when you first signed up and click the link inside. It will take you to your account then you can make changes.

  2. You can also go to the sign in page and click “forgot password” then follow the prompts.

Still Have Questions

 

Please contact us at pinkymaskitchen@gmail.com.